We want you to feel completely confident about your Artless cap. If it isn’t quite what you expected, whether it’s the fit, the style, or simply a change of heart, we’re here to make things right.
If that’s the case, you have 21 days from the day your order arrives to return or exchange it. No hoops to jump through, no awkward questions, just send it back to us and we’ll sort it out.
You’ll just need to cover the return shipping costs, and please note that original shipping fees aren’t refundable. Once we receive the cap in its original condition, we’ll process your refund as quickly as possible. If you’d rather swap it for a different style or color, we’re happy to help with that too (as long as it’s in stock). This policy applies only to purchases made directly through artless.club.
And if you’re unsure about anything, whether it’s how to package the return, when to expect your refund, or if an exchange is possible, just email us at hello@artless.club. We’re real humans on the other side, and we’ll make sure the process is as simple and stress-free as possible.
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