Privacy Policy
Privacy Policy
Effective date: Otober 6, 2025
This Privacy Policy explains how Artless (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website, make a purchase, or subscribe to our newsletter. We are committed to protecting your privacy and handling your data responsibly in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information We Collect
We collect and process personal data only when necessary to provide our services. This may include:
Contact details such as your name, email address, billing address, and shipping address when you place an order.
Payment information (processed securely by third-party payment providers; we do not store your card details).
Email address when you sign up for our newsletter.
Communication history if you contact us via email or contact forms.
Analytics data such as IP address, browser type, and pages visited to improve our website and marketing.
2. How We Use Your Data
We use the personal data we collect for the following purposes:
To process and deliver your orders.
To provide customer support and respond to your inquiries.
To send newsletters and marketing emails (only if you have subscribed).
To analyze website traffic and improve user experience.
To comply with legal obligations and prevent fraud.
3. Marketing and Newsletters
If you subscribe to our newsletter, we will use your email address to send you updates, new releases, stories, playlists, and occasional offers related to Artless. You can unsubscribe from our newsletter at any time by clicking the “unsubscribe” link in the email or contacting us directly at hello@artless.club.
4. Cookies and Tracking
We use cookies and similar technologies to improve our website and personalize your experience. We also use analytics and marketing tools such as Google Analytics, Meta Pixel, and Klaviyo to understand how visitors interact with our site and to deliver relevant content and advertising. You can manage or disable cookies in your browser settings, but some features of the website may not function properly without them.
5. Sharing Your Information
We only share your personal data with trusted third parties when necessary to provide our services, such as:
Payment processors to handle secure transactions.
Shipping companies to deliver your orders.
Email and marketing services (such as Klaviyo) to manage newsletters.
Analytics providers (such as Google and Meta) to analyze site usage.
These partners are bound by data protection laws and are only permitted to use your data for the purposes described above.
6. Data Retention
We store your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. If you unsubscribe from our newsletter, we will remove your email from our mailing list.
7. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
Access: Request a copy of the data we hold about you.
Rectification: Correct inaccurate or incomplete information.
Erasure: Request deletion of your data (“right to be forgotten”).
Restriction: Ask us to limit how we use your data.
Objection: Opt out of certain processing, such as direct marketing.
Data portability: Request your data in a structured, machine-readable format.